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Locating quarantined or archived messages on InterScan Messaging Security Suite (IMSS)

    • Updated:
    • 27 Feb 2014
    • Product/Version:
    • InterScan Messaging Security Suite 7.1 Windows
    • InterScan Messaging Security Suite 7.5 Windows
    • Platform:
    • Linux - Red Hat RHEL 3 32-bit
    • Linux - SuSE version 9
    • Windows 2000 Server
    • Windows 2003 Standard Server Edition
Summary
Locate the quarantined or archived messages in IMSS.
Details
Public
The queues are structured for administrators to track down the location of a quarantined or an archived message based on the first 2 hexadecimal numbers of the message ID.
Quarantined messages
A quarantined message with the ID of 80EA9C83-0C86-A946-43E3-8579AAF1CCAC can be found in the following directories:
  • Linux: /opt/trend/imss/queue/quarantine/8/0 directory
  • Windows: <IMSS>\queue\quarantine\8\0 directory
Archived messages
On the other hand, an archived email with a message ID of 5DECB371-FD9B-B1FA-FD24-EFD0A6E651F3 is stored in the following directories:
  • Linux: /opt/trend/imss/queue/archive/5/D directory
  • Windows: <IMSS>\queue\quarantine\5\D directory
Premium
Internal
Rating:
Category:
Troubleshoot; Remove a Malware / Virus
Solution Id:
1036371
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