Know how to manually update/rollback the WFBS scan engine when the scheduled or automatic update of the VSAPI scan engine did not roll out accordingly.
Follow the option that applies to you:
After WFBS 10 SP1, the scan engine will be updated to the latest version through regular patch release.
In order to update the scan engine on the security agent side, you may need to create a technical support case to retrieve needed files from Trend Micro.
Collect CDT logs, and create a backup copy of C:/Program Files(x86)/Security Server/PCCSRV/Download folder and attach it to the support case opened. This will be used by our back-end team as reference to provide the files needed in updating scan engine
The web console provides a way to rollback one version given that the the server has an older version. Go to Updates > Rollback.
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