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Unable to add approved senders for Microsoft Outlook when using remote desktop or Citrix in Worry-Free Business Security (WFBS) 7.0

    • Updated:
    • 6 Jan 2016
    • Product/Version:
    • Worry-Free Business Security Standard/Advanced 7.0
    • Platform:
    • Windows 2000 Server
    • Windows 2003 Standard Server Edition
    • Windows 2008 Datacenter Server
    • Windows 2008 Enterprise Server
    • Windows 2008 Standard Server Edition
    • Windows Vista 32-bit
    • Windows XP Home
Summary

When you are using a remote desktop or Citrix terminal servers, you cannot add entries to the Approved Senders List of the spam folder in Microsoft Outlook.

Details
Public

This is not an issue with the WFBS product. To resolve this, refer to this Microsoft article: Forms with VBScript do not work with Terminal Services in Outlook.

Premium
Internal
Rating:
Category:
Troubleshoot
Solution Id:
1037705
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