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Unable to log on to the InterScan Web Security Suite (IWSS) 3.1 for Windows web console via Start Menu

    • Updated:
    • 24 Nov 2016
    • Product/Version:
    • Interscan Web Security Suite 3.1
    • InterScan Web Security Suite 3.1 Windows
    • Platform:
    • Windows 2003 Enterprise Server
    • Windows 2003 Standard Server Edition
    • Windows 2008 Enterprise Server
    • Windows 2008 Standard Server Edition
Summary

After installing IWSS on a host machine, an IWSS icon appeared in the machine desktop. When the icon is clicked, the console does not launch properly.

Details
Public

During a local installation, the IWSS installation program will create a shortcut in the Start Menu to access the web console. The shortcut contains the web console URL: http://localhost:1812/index.jsp.

If you are unable to access the web console using the above shortcut, then add "localhost" to the web browser's proxy bypass list. Also, make sure that "localhost" is mapped to 127.0.0.1 in the Windows hosts file.

Premium
Internal
Rating:
Category:
Troubleshoot
Solution Id:
1037731
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