Sign In with your
Trend Micro Account
Need Help?
Need More Help?

Create a technical support case if you need further support.

Using the Move tool to migrate Worry-Free Business Security (WFBS) online clients to a new server

    • Updated:
    • 12 Feb 2020
    • Product/Version:
    • Worry-Free Business Security Standard/Advanced 10.0
    • Worry-Free Business Security Standard/Advanced 8.0
    • Worry-Free Business Security Standard/Advanced 9.0
    • Worry-Free Business Security Standard/Advanced 9.5
    • Platform:
    • Windows 2000 Server
    • Windows 2003 Standard Server Edition
    • Windows 2008 Datacenter Server
    • Windows 2008 Enterprise Server
    • Windows 2008 Standard Server Edition
    • Windows Vista 32-bit
    • Windows XP Home

You can migrate clients with online status to a different server using the Move tool feature that can be found in the WFBS console.


To use the Move tool:

  1. On the old Security Server, open the WFBS Standard/Advanced console and then click Devices. The Devices page appears.
  2. Select the online client that you want to move.
  3. Click More > Move Security Agent. The Move Desktops/Server page appears.

    Move Security Agents

  4. On the Server Name field, type the name of the new Security Server where you want to move the clients. It could be a server name or IP address.

    Move Desktop Server

  5. On the Port field, type the port number of the new Security Server. By default, the port is 8059. To verify, go to the ..\Trend Micro\Security Server\PCCSRV directory and open the ofcscan.ini file. Look for the value of Master_Domainport.
  6. Click Move. The client will reappear in the Devices list of the new server.
    To move clients between groups on the same Security Server, drag and drop desktops and servers from one group to another. WFBS automatically applies the target group's settings to the new member.

Trend Micro recommends moving or migrating Security Agents (SAs) to a Security Server that uses the same version or higher. Below are some examples:

  • WFBS 10.0 SA > new WFBS 10.0 Security Server [OK]
  • WFBS 10.0 SP1 SA > WFBS 10.0 SP1 Security Server [OK]
  • WFBS 9.5 SA > new WFBS 9.5 Security Server [OK]
After a successful migration, SAs from a lower version of WFBS will automatically be upgraded to the designated Security Server's version and hot fix/patch level.
Solution Id:
Did this article help you?

Thank you for your feedback!

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.