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Outgoing messages trigger the Default Spam Rule even when the "this rule will apply to" setting is specified as "incoming messages"

    • Updated:
    • 7 Jan 2016
    • Product/Version:
    • InterScan Messaging Security Suite 7.1 Windows
    • InterScan Messaging Security Suite 7.5 Windows
    • InterScan Messaging Security Virtual Appliance 8.2
    • InterScan Messaging Security Virtual Appliance 8.5
    • InterScan Messaging Security Virtual Appliance 9.0
    • Platform:
    • Windows 2000 Advanced Server
    • Windows 2000 Server
    • Windows 2003 Enterprise Server
    • Windows 2003 Standard Server Edition
Summary

Outgoing messages are quarantined because the Default Spam Rule is triggered even if the "This rule will apply to" settings is specified as "incoming messages".

Details
Public

The "Default Spam Rule" has the following recipient and sender information:

to Anyone
And
from Anyone

The "This rule will apply to" option functions as follows:

After selecting one of the options, you will notice that the senders and recipients exceptions are different. The best way to understand this is to choose POP3, since you cannot change the settings there.

Therefore, this option is a wizard for Recipients/Senders settings. IMSS only checks the recipients and senders to decide which rule it is going to use. The rule will apply regardless if incoming or outgoing messages are defined in the menu.

To resolve the issue, you can either create a new spam rule to replace the Default Spam Rule or just edit it to meet your requirements. You can also have two spam rules if necessary.

Here is a sample scenario:

If you have a domain (e.g. mydomain.com) and you want only incoming messages to trigger the rule, then you have to define the recipient and sender:

To *@mydomain.com
And
From Anyone

IMSS

You need to add the domain name first in the Internal Addresses.

  1. In the IMSS web console, go to Policy > Internal Addresses.
  2. Add the domain name and then click Save.

    IMSS

Now, only the incoming messages will trigger the Default Spam Rule.

Premium
Internal
Rating:
Category:
Configure; Troubleshoot
Solution Id:
1038068
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