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Low disk space and slow performance issues due to many ofcdebug.log files created in Worry-Free Business Security (WFBS)

    • Updated:
    • 7 Jan 2016
    • Product/Version:
    • Worry-Free Business Security Standard/Advanced 7.0
    • Platform:
    • Others N/A
Summary

Low disk space and slow performance issues occur because the debug logging is running on the Security Server, which causes the ..\PCCSRV\log folder to fill up.

Details
Public

To disable the debug mode and to stop generating ofcdebug.log files, do the following:

  1. On the Security Server, open the WFBS console.
  2. Look for the "Trend Micro" banner on the upper left corner of the console.
  3. Hover the mouse pointer over the letter "M" and then click it.

    WFBS

    This opens the Debug Log Setting window.

  4. Uncheck Enable debug log.
  5. Click Save.
  6. Click Back. The debug is now disabled.
  7. Go to C:\Program Files\Trend Micro\Security Server\PCCSRV\Log\ofcdebug.log and delete the ofcdebug.log files to free disk space.

If the issue persists, open the Task Manager and stop the logserver.exe process. Perform the above solution again.

Premium
Internal
Rating:
Category:
Configure; Troubleshoot
Solution Id:
1038277
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