"Trend Micro Plug-in Manager can only be installed locally..." appears when installing the OfficeScan (OSCE) Plug-in Manager

- Updated:
- 24 Nov 2016
- Product/Version:
- OfficeScan 10.6
- OfficeScan 11.0
- OfficeScan 11.0
- Platform:
- Windows 2000 Advanced Server
- Windows 2000 Server
- Windows 2003 Enterprise Server
- Windows 2003 Standard Server Edition
- Windows Vista 32-bit
- Windows XP Home

Summary

The following error message appears when trying to install the OfficeScan Plug-in Manager:

Trend Micro Plug-in Manager can only be installed locally on a computer with OfficeScan server 10.0/10.5 or above. Remote installation is not supported.

Details

To resolve this issue:

Open the Registry Editor.

Always back up the whole registry before making any modifications. Incorrect changes to the registry can cause serious system problems.
For 32-bit OS, go to HKEY_LOCAL_MACHINE\Software\TrendMicro\OfficeScan\service\Information
For 64-bit OS, go to HKEY_LOCAL_MACHINE\Software\Wow6432Node\TrendMicro\OfficeScan\service\Information.
Add the following key:
Name: Min_PLM_Version_Supported
Type: REG_SZ
Value Data: 1.0.0.0
Close the Registry Editor.
Try installing the OfficeScan Plug-in Manager again.

Rating:

Category:

Troubleshoot

Solution Id:

1038754

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