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Updating the ScanMail for IBM Domino (SMID) license

    • Updated:
    • 1 Feb 2016
    • Product/Version:
    • ScanMail for IBM Domino 5.6 Linux
    • ScanMail for IBM Domino 5.6 Windows
    • ScanMail for Lotus Domino 5.0 Windows
    • ScanMail for Lotus Domino 5.5 Linux
    • ScanMail for Lotus Domino 5.5 Windows
    • Platform:
    • IBM AIX
    • IBM OS/400/i5OS
    • Linux - Red Hat RHEL 3 32-bit
    • Unix - Solaris (Sun) version 8 (SunOS 5.8)
    • Unix - Solaris (Sun) version 9 (SunOS 5.9)
    • Windows 2003 Enterprise
    • Windows 2003 Standard
    • Windows 2008 Enterprise
    • Windows 2008 Standard
Summary

Follow this procedure to update the SMID license after renewing it.

Details
Public

To update the license:

  1. Open the SMID configuration database.
  2. Go to Administration > Product License.
  3. On the right pane, open the license profile or create a new license profile.
  4. Verify or type in the activation code on the license profile.
  5. Click Save and Close.
     
    Do not delete the existing profile yet. Doing this may stop the smdreal task and stop the mail flow.
  6. Open the Domino console either on the Domino Administrator or on the CLI itself.
  7. Execute this command:

    tell smdreal status

  8. Update the license using this command:

    tell smdreal checkac

    A confirmation message will appear.

  9. Go back to the configuration database, and then go to Administration > Product License or go to the Summary Page.
    The status should be "Activated" and the product should now be licensed for a number of days.
     
    Click the Refresh button if the page is not yet updated. It may take a while to replicate to other servers.
  10. Delete the old license profile.

If an error appears, send your logs to Trend Micro Technical Support.

Premium
Internal
Rating:
Category:
Troubleshoot; Update; Register; Purchase
Solution Id:
1039142
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