This article shows you how to create an account in the Customer Licensing Portal (CLP) to facilitate the registration of Hosted Email Security (HES).
To register:
- Log in to CLP.
-
Click the Sign up now link.
-
Select No, I am a first time user and enter your HES product key (Activation or Registration Code).
- Click Continue.
-
Review the Product Information.
- Read the Trend Micro License Agreement terms and tick the checkbox to accept.
- Click Continue.
- Enter your account information.
- Click Continue to finish the registration.
- Using your CLP username and password, log on to the HES console:
- For US: https://tm.hes.trendmicro.com
- For EMEA: https://tm.hes.trendmicro.eu
Make sure that the Log on with Trend Micro Online Registration user name and password checkbox is ticked. Online Registration (OLR) is Trend Micro’s old licensing system. -
Enter your domain and IP information, and then click Add Domain.
Wait for your confirmation email. This will take 48 hours at most. The confirmation email will guide you through the final steps needed before starting the service.