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Manually uninstalling ServerProtect Normal Server 5.8 from Novell NetWare

    • Updated:
    • 24 Nov 2016
    • Product/Version:
    • ServerProtect for Microsoft Windows/Novell Netware 5.8
    • Platform:
    • Netware version 6.5
Summary

This article provides the procedure on how to manually remove ServerProtect for Microsoft Windows/Novell Netware 5.8 Normal Server and all its components from Novell Netware in case the automatic uninstallation does not work.

Details
Public

Do the following:

  1. Unload SPNW from the NetWare System Console by running this command:

    SPNW

  2. Delete the volume or files on NetWare:
    • SYS:\SYSTEM\SPNW.NCF
    • SYS:\SProtect
    • SYS:\Login\SProtect
  3. Reboot the NetWare machine.
  4. Delete the following SPNW entries in the Information Server registry.
     
    Always back up the whole registry before making any modifications. Incorrect changes to the registry can cause serious system problems.
    • HKLM\Software\TrendMicro\SeverProtect\InformationServer
    • HKLM\Software\TrendMicro\SeverProtect\NW
  5. Restart the management console.
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Rating:
Category:
Uninstall
Solution Id:
1054585
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