Perform the following tests on the Scan Server:

• Ofcserver.ini verification
• Web server verification
• Connectivity test

Ofcserver.ini Verification

1. Open the ofcserver.ini file.
2. Look for the following parameters under the "TMCSS section":

   [TMCSS]
   WSS_INSTALL=1
   WSS_ENABLE=1
   WSS_URL=https://osceserver:4345/tmcss/

   If the "WSS_INSTALL" parameter has a value of "1", then the Integrated Server Scan is installed.

Web Server Verification

For OfficeScan servers using IIS:

1. Click Start > All Programs > Administrative Tools > Internet Information Services (IIS) Manager.
2. Look for the Smart Scan Server (Integrated) Web site.

   

Connectivity Test

1. Enter the following URL in a browser:
   https://officescan_host:4345/tmcss/?LCRC=08000000AC41080092000080C4F01936B21D9104
2. If the browser returns the following, then the Scan Server is both enabled and accessible:

   File Download: Security Warning

   Do you want to save this file?

   Name: tmcss

   Type: Unknown File Type, 4 bytes

   From: <Server_name>

   

If you encountered any issue using the steps above, please contact Trend Micro Technical Support for further assistance.