This article describes the procedure in determining the status of the Integrated Scan Server and also troubleshoot the scan server connectivity.
Perform the following tests on the Scan Server:
- Open the ofcserver.ini file.
- Look for the following parameters under the "TMCSS section":
[TMCSS]
WSS_INSTALL=1
WSS_ENABLE=1
WSS_URL=https://osceserver:4345/tmcss/If the "WSS_INSTALL" parameter has a value of "1", then the Integrated Server Scan is installed.
For OfficeScan servers using IIS:
- Click Start > All Programs > Administrative Tools > Internet Information Services (IIS) Manager.
- Look for the Smart Scan Server (Integrated) Web site.
- Enter the following URL in a browser:
https://officescan_host:4345/tmcss/?LCRC=08000000AC41080092000080C4F01936B21D9104 - If the browser returns the following, then the Scan Server is both enabled and accessible:
File Download: Security Warning
Do you want to save this file?
Name: tmcss
Type: Unknown File Type, 4 bytes
From: <Server_name>
If you encountered any issue using the steps above, please contact Trend Micro Technical Support for further assistance.