Know the communication ports necessary to allow the WFBS client to successfully communicate with the WFBS server through a firewall or router.
If you are using a firewall or router in your network, you need to allow communication on the following ports to avoid issues like WFBS server and clients not being able to update; clients getting disconnected/not showing in the WFBS console:
- Agent communication port
This is a random 5-digit port number generated during installation.
To determine this port number, go to the ..\PCCSRV\ofcscan.ini file and check the "Client_LocalServer_Port" parameter.
- WFBS web server port
This uses HTTP port 8059 or 80 by default.
To determine this port number, go to the ..\PCCSRV\ofcscan.ini file and check the "Master_DomainPort" parameter.
- Secure Sockets Layer (SSL) port
This uses port 4343 or 443 by default.
When SSL is enabled, this port is used when opening the web console or when installing clients via Web Install.
To determine this port number, go to the ..\PCCSRV\ofcscan.ini file and check the "Master_SSLPort" parameter.
- NetBIOS port(s)
This uses ports 137 to 139, and 445.
These ports are used when installing clients via Remote Install and when clients send quarantined files to the server using the UNC path.
- Smart Scan Server port
This uses HTTP port 8082 and HTTPS port 4345. To determine this port number, go to the ...\PCCSRV\wss\service.ini file and check the "HTTP" and "HTTPS" parameter.