Creating a backup and restoring server configuration and settings in Worry-Free Business Security (WFBS)

To create a backup on the Security Server box:

1. Stop the following services:
   • Trend Micro Security Server Master Services
   • Trend Micro Client/Server Agent Listener
   • Trend Micro Client/Server Agent Personal Firewall
   • Trend Micro Client/Server Agent RealTime Scan
   • Trend Micro Messaging Security Agent Master Service
   • Trend Micro Messaging Security Agent Remote Configuration Server
   • Trend Micro Messaging Security Agent System Watcher
   • EUQ_Monitor
   • EUQ_Setup
2. Open the Registry Editor.
    

   Always back up the whole registry before making any modifications. Incorrect changes to the registry can cause serious system problems.
3. Back up the \HKEY_LOCAL_MACHINE\Software\TrendMicro registry hive.
4. Close the registry, and then go to the ..\Trend Micro\Security Server\PCCSRV folder.
5. Back up the following folders:
   • HTTPDB
   • \Private\PFW (includes the OUS setting and the firewall settings if the feature is being used)
6. Back up the following files:
   • ofscan.ini - This includes the Global Settings for WFBS.
   • ous.ini - This includes the OUS table for deployment, Update Agents list, and other update sources for clients.
   • \OfficeScan\Private\Ofcserver.ini
   • \PCCNT\Common\OfcPfw.dat - This includes the personal firewall settings for the clients.
   • \Download\PfcPfw.dat - This includes the personal firewall settings for deployment.
   • \PCCSRV\Private\dashboard.ini
7. Go to the ..\Trend Micro\Messaging Security Agent directory and back up the following folders:
   • Data - This contains the database configuration of the product.
   • Config - This stores the XML files used for generating SMEX databases.
   • EUQ
   • Storage
8. On the newly rebuilt server, stop the services in Step 1 and restore the registry, files, and folders.

   If you reinstalled WFBS on the same server and partition (e.g. C:\ drive), copy the backup files to the appropriate location.

   Otherwise, open a command prompt and change directory to ..\Program Files\Trend Micro\Security Server\PCCSRV.

9. Type the command "svrsvcsetup -setprivilege" and press ENTER. This ensures that the copied files use the correct permissions.
10. Start all the services.