“Deep Security Manager requires JavaScript to sign in…” appears when accessing the Deep Security Manager (DSM) console

- Updated:
- 24 Nov 2016
- Product/Version:
- Deep Security 8.0
- Deep Security 9.0
- Deep Security 9.5
- Deep Security 9.6
- Deep Security as a Service 2.0
- Platform:
- Windows 2000 Professional
- Windows 2003 Standard Server Edition
- Windows 2008 Standard Server Edition
- Windows 7 32-bit
- Windows Vista 32-bit
- Windows XP Home

Summary

The following error message appears when trying to access the DSM console:

“Trend Micro Deep Security Manager requires JavaScript to sign in. The web browser either does not support JavaScript, or scripts are being blocked.”

Details

To resolve this issue, enable the browser Active Scripting:

Go to Internet Options > Security > Custom Level button.
Under Scripting > Active scripting, tick the Enable option.
Click OK > Apply > OK.

Rating:

Category:

Troubleshoot

Solution Id:

1055088

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