Know how to download the WFBS-SVC installer that you can use to easily install the WFBS-SVC agent.
- Log on to the WFBS-SVC console.
Click on the Security Agents tab.
Click Add Security Agents.
From the Add Security Agents to dropdown list, select which group you want to add the Security Agent to.
Click on Download Installer.
The instructions to download the Download Utility will appear.
Once done, click on the Download Utility (WFBS-SVC_Downloader.exe).
A popup window appears.
Click Next to continue.
Select the destination on where you want to put the MSI Packager then click on Next.
The download starts.
Click Open folder to locate the file or click Finish.
- After downloading the MSI Package, double-click on it to run it to proceed with the installation. A popup window will appear.
The Trend Micro Security Agent installation starts.
Once done, click Finish.
The WFBS-SVC_Agent_Installer.msi file can now be installed on each client within the same company using any of the following methods:
- Copy the file to each computer and then run the file.
- Run the installer from a shared directory on the company's local network.
- Distribute the installer via Windows startup script.
When /qn is used, it will trigger RestartManager, exits original Msiexec and re-create another msiexec to install VCRT. It uses 1602 to exit the original msiexec installation flow. RestartManager will keep finishing the installation flow after VCRT msiexec installation finishes. It includes an update result. The Agent will be installed. You may detect 1st msiexec process and when you check the log, it will have this scenario.
It is suggested to use SILENTMODE=1 only in installation flow.
When using GPO or SCCM, /qn does not matter. It will always be silent when executing msiexec in service mode.