You can restore files that were quarantined by the Client/Server Security Agent.
To restore the quarantined file back to its original state, do either of the following:
Option 1: Decrypt the quarantined file via command line
- On the Security Server, go to the ..\PCCSRV\Admin\Utility\ folder.
- Copy the entire VSEncrypt directory to any location on the client computer, except to the following directory:
- For WFBS 6.0:
..\Client Server Security Agent
- For WFBS 7.0/8.0/9.0:
..\Server Security Agent
- For WFBS 6.0:
- Go to the ..\PCCSRV\Virus folder.
- Copy the encrypted quarantined files and then paste them into the following directory
- For WFBS 6.0:
..\Client Server Security Agent\SUSPECT
- For WFBS 7.0/8.0/9.0:
..\Server Security Agent\SUSPECT
For Version 7.0, create the SUSPECT folder.
- For WFBS 6.0:
- Open a command prompt and then go to the ..\VSEncrypt directory.
- Type "vsencode -d" and press ENTER.
Option 2: Decrypt the quarantined file via GUI
- On the Security Server, go to the ..\PCCSRV\Admin\Utility\ folder.
- Copy the entire VSEncrypt directory to any location on the client computer, except to the following directory:
- For WFBS 6.0:
..\Client Server Security Agent.
- For WFBS 7.0/8.0/9.0:
..\Server Security Agent
- For WFBS 6.0:
- Go to the ..\PCCSRV\Virus folder.
- Copy the encrypted quarantined files and then paste them into the following directory
- For WFBS 6.0:
..\Client Server Security Agent\SUSPECT
- For WFBS 7.0/8.0/9.0:
..\Server Security Agent\SUSPECT
For Version 7.0, create the SUSPECT folder.
- For WFBS 6.0:
- Open a command prompt and then go to the ..\VSEncrypt directory.
- Type "vsencode /u" and press ENTER.
- Select the file that you want to restore and click Restore.
The file will be restored back to its original state.