Restoring quarantined files in Worry-Free Business Security (WFBS)

To restore the quarantined file back to its original state, do either of the following:

Option 1: Decrypt the quarantined file via command line

1. On the Security Server, go to the ..\PCCSRV\Admin\Utility\ folder.
2. Copy the entire VSEncrypt directory to any location on the client computer, except to the following directory:
   • For WFBS 6.0:

     ..\Client Server Security Agent

   • For WFBS 7.0/8.0/9.0:

     ..\Server Security Agent

3. Go to the ..\PCCSRV\Virus folder.
4. Copy the encrypted quarantined files and then paste them into the following directory
   • For WFBS 6.0:

     ..\Client Server Security Agent\SUSPECT

   • For WFBS 7.0/8.0/9.0:

     ..\Server Security Agent\SUSPECT

      

     For Version 7.0, create the SUSPECT folder.
5. Open a command prompt and then go to the ..\VSEncrypt directory.
6. Type "vsencode -d" and press ENTER.

Option 2: Decrypt the quarantined file via GUI

1. On the Security Server, go to the ..\PCCSRV\Admin\Utility\ folder.
2. Copy the entire VSEncrypt directory to any location on the client computer, except to the following directory:
   • For WFBS 6.0:

     ..\Client Server Security Agent.

   • For WFBS 7.0/8.0/9.0:

     ..\Server Security Agent

3. Go to the ..\PCCSRV\Virus folder.
4. Copy the encrypted quarantined files and then paste them into the following directory
   • For WFBS 6.0:

     ..\Client Server Security Agent\SUSPECT

   • For WFBS 7.0/8.0/9.0:

     ..\Server Security Agent\SUSPECT

      

     For Version 7.0, create the SUSPECT folder.
5. Open a command prompt and then go to the ..\VSEncrypt directory.
6. Type "vsencode /u" and press ENTER.
7. Select the file that you want to restore and click Restore.

   The file will be restored back to its original state.