To manually remove the Security Server:

1. On the Security Server, open Windows Services and stop the following services:
   • Trend Micro Security Server Primary Service
   • Trend Micro Smart Scan Service
   • Trend Micro Plug-in Manager
2. Open a command prompt window and go to the directory where the Security Server programs are installed.

   Example: C:\Program Files\Trend Micro\Security Server\PCCSRV

3. Enter these commands:

   SVRSVCSETUP -uninstall_PLM (This removes the Trend Micro Plug-in Manager Service.)
   SVRSVCSETUP -uninstall (This removes the Trend Micro Security Server Primary Service.)

4. Disable sharing of the ..\PCCSRV folder.
   1. Go to ..\Program Files\Trend Micro\Security Server.
   2. Right-click the PCCSRV folder, then select Properties.
   3. Under the Sharing tab, select Do not share this folder.
   4. Click Apply.
5. Using Windows Explorer, go to the directory where the Security Server programs are installed and manually delete all files and directories.
6. From the Windows Start menu, delete the program group Trend Micro Worry Free Business Security.
   1. Go to Start > Trend Micro Worry-Free Business Security.
   2. Right-click Trend Micro Worry-Free Business Security and select Delete.
7. Open the Registry Editor.
    

   Always back up the whole registry before making any modifications. Incorrect changes to the registry can cause serious system problems.

    
8. Delete one of the following registry hives:
   • For 32-bit OS: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Security Server_registry.
   • For 64-bit OS: Go to HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Security Server_registry.
9. Delete the Security Server shortcut on your Desktop.

If this procedure fails, contact Trend Micro Technical Support for help in uninstalling the Security Server.