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Changing the uninstallation password of the Client/Server Security Agent (CSA) in Worry-Free Business Security (WFBS)

    • Updated:
    • 24 Nov 2016
    • Product/Version:
    • Worry-Free Business Security Standard/Advanced 7.0
    • Worry-Free Business Security Standard/Advanced 8.0
    • Worry-Free Business Security Standard/Advanced 9.0
    • Platform:
    • Windows 2003 Enterprise Server
    • Windows 2003 Small Business Server
    • Windows 2003 Standard Server Edition
    • Windows 2008 Enterprise Server
    • Windows 2008 Small Business Server
    • Windows 2008 Standard Server Edition
Summary

If you forgot the password for uninstalling the CSA, you can change it using the WFBS console.

Details
Public

To change the password:

  1. Log on to the WFBS console.
  2. Go to Preferences > Global Settings > Desktop/Server.
  3. Under Agent Uninstallation section, select Require a password for the client user to uninstall Client/Server Security Agent.
  4. Type the new password for uninstalling the CSA.
  5. Click Save. The Security Agent should have the new password in one minute.
    To force the update on the Security Agent, do one of the following:
    • From the client computer, open command prompt and run the following:

      \\<WFBS server name>\ofcscan\autopcc.exe

    • Right-click the Security Agent icon on the system tray and select Update Now.
Premium
Internal
Rating:
Category:
Configure; Troubleshoot; Uninstall
Solution Id:
1055942
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