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"Error 193" appears when starting the Security Server Master Service in Worry-Free Business Security (WFBS)

    • Updated:
    • 9 Oct 2015
    • Product/Version:
    • Worry-Free Business Security Standard/Advanced 7.0
    • Worry-Free Business Security Standard/Advanced 8.0
    • Worry-Free Business Security Standard/Advanced 9.0
    • Platform:
    • Windows 2003 Small Business Server
    • Windows 2003 Web Server Edition
    • Windows 2008 Standard Server Edition
    • Windows 2008 Standard Server Edition 64-bit
Summary

Resolve the "Error 193" message that appears when you cannot start the Security Server Master Service in WFBS. 

Details
Public

To fix the issue:

  1. Open the Registry Editor (regedit.exe).
     
    Always back up the whole registry before making any modifications. Incorrect changes to the registry can cause serious system problems.
  2. Go to the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ofcservice registry hive.
  3. Edit the ImagePath registry key.
  4. Add quotation marks ("") on both ends of the path.

    Example:
    "C:\Program Files\Trend Micro\Security Server\PCCSRV\Web\service\ofcservice.exe"

  5. Start the Security Server Master Service:
    1. Click Start > Run.
    2. On the Open field, type services.msc and then click OK.
    3. Right-click Trend Micro Security Server Master Service, and then click Start.
Premium
Internal
Rating:
Category:
Troubleshoot
Solution Id:
1056098
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