Sign In with your
Trend Micro Account
Need Help?
Need More Help?

Create a technical support case if you need further support.

Configuring scheduled scan on OfficeScan roaming clients

    • Updated:
    • 17 Oct 2016
    • Product/Version:
    • OfficeScan 10.6
    • OfficeScan 11.0
    • OfficeScan XG.All
    • Platform:
    • Windows 2000 Advanced Server
    • Windows 2000 Datacenter Server
    • Windows 2000 Professional
    • Windows 2000 Server
    • Windows 2000 Small Business Server
    • Windows 2003 Compute Cluster Server
    • Windows 2003 Datacenter Server
    • Windows 2003 Datacenter Server Edition 64-bit
    • Windows 2003 Enterprise Server
    • Windows 2003 Home Server
    • Windows 2003 Small Business Server
    • Windows 2003 Standard Server Edition
    • Windows 2003 Standard Server Edition 64-bit
    • Windows 2003 Storage Server
    • Windows 2003 Web Server Edition
    • Windows 2008 Datacenter Server
    • Windows 2008 Datacenter Server Edition 64-bit
    • Windows 2008 Enterprise Server
    • Windows 2008 Enterprise Server Edition 64-bit
    • Windows 2008 Essential Business Server
    • Windows 2008 Small Business Server
    • Windows 2008 Standard Server Edition
    • Windows 2008 Standard Server Edition 64-bit
    • Windows 2008 Storage Server
    • Windows 2008 Web Server Edition
    • Windows 2008 Web Server Edition 64-bit
    • Windows 7 32-bit
    • Windows 7 64-bit
    • Windows NT 4.0 Server
    • Windows NT 4.0 Workstation
    • Windows Vista 32-bit
    • Windows Vista 64-bit
    • Windows XP Home
    • Windows XP Professional
    • Windows XP Professional 64-bit
Summary

Learn how to configure the scheduled scan settings on the OfficeScan clients set to roaming mode. These clients do not communicate with the internal OfficeScan server.

Details
Public

Do the following:

  1. Open the Registry Editor.
     
    Always back up the whole registry before making any modifications. Incorrect changes to the registry can cause serious system problems.
  2. Go to HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\PC-cillinNTCorp\CurrentVersion\Prescheduled Scan Configuration
  3. On the right panel of the registry, double-click Allow Cfg and change the value from "0" to "1".
  4. Click OK.
  5. Close the Registry Editor.
  6. On the client machine, right-click the agent icon on the system tray to open the agent console.
  7. Do the following:
    • For OfficeScan 11.0: Click Settings, then choose Scheduled Scan in the dropdown menu under the Protection tab.

      Scheduled scan settings on OfficeScan 11 client

    • For OfficeScan 10.6 or earlier: Click Scan Settings > Scheduled Scan.

      Scan Settings - Scheduled Scan

You can now modify the settings for the scheduled scan on the client.

Notes:

This only works in OfficeScan 10 if the registry protection is not enabled. If this is the case, the settings can only be changed when booting the machine in safe mode as administrator.

It is also possible to set scan exclusions, CPU usage, scheduled scan frequency.

Other scan methods can be customized in the same way as modifying AllowCfg:

  • [HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\PC-cillinNTCorp\CurrentVersion\Manual Scan Configuration]
  • [HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\PC-cillinNTCorp\CurrentVersion\Manual Scan Configuration\Spyware Configuration]
  • [HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\PC-cillinNTCorp\CurrentVersion\Prescheduled Scan Configuration\Spyware Configuration]
  • [HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\PC-cillinNTCorp\CurrentVersion\Real Time Scan Configuration]
  • [HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\PC-cillinNTCorp\CurrentVersion\Real Time Scan Configuration\Spyware Configuration]
  • [HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\PC-cillinNTCorp\CurrentVersion\Scan Now Configuration]
  • [HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\PC-cillinNTCorp\CurrentVersion\Scan Now Configuration\Spyware Configuration]

For x64 client machines:

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\TrendMicro\PC-cillinNTCorp\CurrentVersion\...

Premium
Internal
Rating:
Category:
Configure; Troubleshoot
Solution Id:
1056142
Feedback
Did this article help you?

Thank you for your feedback!

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support


To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.


Need More Help?

Create a technical support case if you need further support.