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Downloading files from SafeSync for Business

    • Updated:
    • 20 Feb 2015
    • Product/Version:
    • SafeSync for Business 5.1
    • Platform:
    • Macintosh Leopard
    • Macintosh Lion
    • Macintosh Snow Leopard
    • Windows 7 32-bit
    • Windows 7 64-bit
    • Windows 8 32-bit
    • Windows 8 64-bit
    • Windows 8 RT
    • Windows Vista 32-bit
    • Windows Vista 64-bit
    • Windows XP Home
    • Windows XP Professional
Summary

Learn how to download files or folders simultaneously in SafeSync for Business (SSFB).

Details
Public

For instructions on how to download files or folders, choose your operating system below:

  1. Do any of the following:
    • Select multiple files to download by holding down the CTRL key and clicking each file or folder.
    • Mark the files and folders you want to download.

      Select multiple files to download

  2. Right-click any file, and then select Download the selected items.

    Click Download the selected items

  3. Select the destination folder, and then click OK.

    Browse the destination folder

You need to have Java installed on your computer to download multiple files and folders at the same time. If you need more help, check this article: Enabling Java on your computer for Trend Micro SafeSync

  1. Open SafeSync from the Start Screen.

    Open the main console

  2. Sign in using your Trend Micro Account (MyAccount) credentials.

    Sign In 

  3. Look for the file that you want to download.

    Locate files to download

     
  4. Right-click the file to be downloaded.

    Right-click files to download 

  5. Click the Download button.

    Click Download

    Once the download is completed, the file will appear on SafeSync's main console.

    Main console

     
Premium
Internal
Rating:
Category:
Configure
Solution Id:
1056277
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