Downloading files from SafeSync for Business

1. Do any of the following:
   • Select multiple files to download by holding down the CTRL key and clicking each file or folder.
   • Mark the files and folders you want to download.

     

2. Right-click any file, and then select Download the selected items.

   

3. Select the destination folder, and then click OK.

   

You need to have Java installed on your computer to download multiple files and folders at the same time. If you need more help, check this article: Enabling Java on your computer for Trend Micro SafeSync

1. Open SafeSync from the Start Screen.

   

2. Sign in using your Trend Micro Account (MyAccount) credentials.

    

3. Look for the file that you want to download.

   

    
4. Right-click the file to be downloaded.

    

5. Click the Download button.

   

   Once the download is completed, the file will appear on SafeSync's main console.