To set VDI clients/agents in OfficeScan:

1. When you have the golden image up, log in to the OfficeScan console.
2. Go to Agents > Agent Management. Search for the golden image computer name and highlight it. Right-click on it and choose Settings > Privileges and Other Settings. Look for the section called "client self protection" on that tab or the 2nd tab. Uncheck all the boxes for client self protection. Click Save.
3. The agent should get a config change. But to make sure, go to the golden image and right-click on the agent icon and choose Update now.
4. On the OfficeScan server, copy the Trend Micro\OfficeScan\PCCSRV\Admin\Utility\TCacheGen\TCacheGen.exe file to the following folder in the VM template:
   

   TrendMicro\OfficeScan Client

   TCacheGen.exe will not run through network share; it needs to be copied locally on the VM template. Make sure to copy the appropriate tool, depending on the VM template architecture (64-bit or 32-bit).

5. Run TCacheGen.exe.
6. Click Generate Pre-Scan Template. The tool will be deleted after generating the template. This will require you to download a copy of the TCacheGen.exe tool again.
    

   When running TCacheGen.exe on Windows Vista or later, make sure to select the Run as administrator option.
7. Click Remove GUID from Template and then click OK.
8. Shut down the VM template.
9. Deploy this VM template to be the VDI clients.
10. Log in to the OfficeScan server management console.
11. Go to Plug-in Manager > Trend Micro Virtual Desktop Support > Manage Program.
12. Enter your VDI Activation Code.
13. Select one of the Virtual Desktop Management methods, depending on your environment.
14. Enter your VDI server information.
15. Click Test Connection.
16. Click OK > Save.