Sign In with your
Trend Micro Account

Sign in to MySupport

Need Help?

Need More Help?

Create a technical support case if you need further support.

Identifying performance-related issues caused by the Behavior Monitoring and Device Control

- Updated:
- 29 Mar 2021
- Product/Version:
- Apex One 2019
- OfficeScan 11.0
- OfficeScan XG
- Worry-Free Business Security Standard/Advanced 8.0
- Worry-Free Business Security Standard/Advanced 9.0
- Platform:
- N/A

Summary

Issues related to Behavior Monitoring and Device Control can be addressed using the Trend Micro Performance Tuning Tool (TMPerfTool). Learn how to get support for this tool.

Details

Performance dropping is more complex than the software blocking issue. Please contact Trend Micro Technical Support to investigate the root cause of the performance dropping.

Rating:

Category:

Troubleshoot

Solution Id:

1056425

Feedback

Did this article help you?

Thank you for your feedback!

What was the problem with this article?

The image(s) in the article did not display properly.

The article did not provide detailed procedure.

The article is hard to understand and follow.

The video did not play properly.

The article did not resolve my issue.

Others. Please specify.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support

Thanks for voting.

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:

We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.