You can do this procedure when:
- You want to stop the Security Agent from running.
- You want to reload the Security Agent.
- Troubleshooting.
To unload the Security Agent:
- Right-click the Security Agent icon on your Windows system tray.
- Select Exit Security Agent. If prompted, enter the password to unload the Security Agent.
After fifteen minutes, the Security Agent's status will appear as "Offline" in the web portal.
If you want to reload the Security Agent:
Click Start > Programs > Trend Micro Security Agent > Security Agent.