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Unloading the Security Agent of Worry-Free Business Security Services (WFBS-SVC)

    • Updated:
    • 18 Nov 2020
    • Product/Version:
    • Worry-Free Business Security Services 6.7
    • Platform:
    • Windows 2003 Enterprise
    • Windows 2003 Small Business Server
    • Windows 2003 Small Business Server R2
    • Windows 2008 Essential Business Server
    • Windows 2008 Server R2
    • Windows 2008 Small Business Server
    • Windows 2008 Standard
    • Windows 2011 Small Business Server Standard
    • Windows 7 32-bit
    • Windows 7 64-bit
    • Windows Vista 32-bit
    • Windows Vista 64-bit
    • Windows XP Home
    • Windows XP Professional
Summary

You can do this procedure when:

  • You want to stop the Security Agent from running.
  • You want to reload the Security Agent.
  • Troubleshooting Security Agent issues.
 
Unloading the Security Agent means your computer is unprotected from malicious programs.
 
Details
Public

To unload the Security Agent:

  1. Right-click the Security Agent icon on your Windows system tray.
  2. Select Exit Security Agent.

    Exit Security Agent

    If prompted, enter the password to unload Security Agent.

    enter password

 

To make sure that the Security Agent is unloaded, open the Microsoft Windows Services console(services.msc) and stop the following services:

  • Trend Micro Application Control Service (Agent)
  • Trend Micro Common Client Solution Framework
  • Trend Micro Endpoint Sensor Engine Wrapper (Applicable for WF-XDR)
  • Trend Micro Endpoint Sensor Service (Agent) (Applicable for WF-XDR)
  • Trend Micro Security Agent
  • Trend Micro Security Agent Listener
  • Trend Micro Security Agent RealTime Scan
  • Trend Micro Unauthorized Change Prevention Service

After 5-10 minutes, the Security Agent's status will appear as "Offline" in the web Dashboard.

Offline status

 

To reload the Security Agent:

Click Start > Programs > Trend Micro Security Agent > Security Agent.

Premium
Internal
Partner
Rating:
Category:
Configure
Solution Id:
1056579
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