Sign In with your
Trend Micro Account
Need Help?
Need More Help?

Create a technical support case if you need further support.

Configuring Email Reputation Services (ERS) in Worry-Free Business Security (WFBS) Advanced

    • Updated:
    • 1 Mar 2014
    • Product/Version:
    • Worry-Free Business Security Standard/Advanced 7.0
    • Worry-Free Business Security Standard/Advanced 8.0
    • Worry-Free Business Security Standard/Advanced 9.0
    • Platform:
    • Windows 2003 Datacenter Server
    • Windows 2003 Enterprise Server
    • Windows 2003 Home Server
    • Windows 2003 Small Business Server
    • Windows 2003 Standard Server Edition
    • Windows 2003 Storage Server
    • Windows 2003 Web Server Edition
    • Windows 2008 Datacenter Server
    • Windows 2008 Enterprise Server
    • Windows 2008 Essential Business Server
    • Windows 2008 Small Business Server
    • Windows 2008 Standard Server Edition
    • Windows 2008 Storage Server
    • Windows 2008 Web Server Edition
    • Windows 7 32-bit
    • Windows 7 64-bit
    • Windows Vista 32-bit
    • Windows Vista 64-bit
    • Windows XP Professional
Summary
Learn how to configure the ERS from the console of WFBS Advanced.
Details
Public
Here are the possible ERS settings:
  • Standard - This setting uses the Standard Reputation database to block messages from known spam sources.
  • Advanced - This setting uses both Standard and Dynamic Reputation databases to block messages from known and suspected spam sources.
To configure the ERS:
  1. Log on to WFBS console.
  2. Select the Messaging Security Agent and click Configure.
  3. Expand Anti-Spam and click Email Reputation.
  4. Under the Approved IP addresses section, add the IP addresses you want to approve. For example, 21.160.45.0/24.
    To look for the IP address:
    1. Run "cmd" to open command prompt.
    2. Type "nslookup [domain name]". For example, "nslookup trendmicro.com".
    Note: To know how to use the nslookup command, check the Microsoft article about NSlookup.exe.
  5. Under the Blocked IP Addresses section, add the IP addresses you want to block.
You can also customize the ERS to suit your company's needs. An ERS account is required to access the portal. Visit the ERS website to create an ERS account using your WFBS Activation code.
Premium
Internal
Rating:
Category:
Configure
Solution Id:
1057073
Feedback
Did this article help you?

Thank you for your feedback!

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support


To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.


Need More Help?

Create a technical support case if you need further support.