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Generating and exporting logs in OfficeScan/Apex One

    • Updated:
    • 19 Apr 2021
    • Product/Version:
    • OfficeScan 10.6
    • OfficeScan 11.0
    • OfficeScan 11.0
    • OfficeScan XG
    • OfficeScan XG.All
    • Platform:
Summary

Learn how you can configure OfficeScan/Apex One to generate and export logs.

Details
Public
  1. Log in to the OfficeScan/Apex One Server.
  2. Navigate to Agents > Agent Management.
  3. In the Agent Tree, select the domain/endpoint where you want to generate the logs from.

    Agent Management

    Click the image to enlarge.

     
    To generate the logs from all endpoints, select the root domain.
     
  4. Click Logs, and select the type of logs that you want to generate:
    • Virus/Malware Logs
    • Spyware/Grayware Logs
    • Firewall Logs
    • Web Reputation Logs
    • Suspicious Connection Logs
    • Suspicious File Logs
    • C&C Callback Logs
    • Behavior Monitoring Logs
    • Predictive Machine Learning Logs
    • Device Control Logs
    • Scan Operation Logs

    Agent Tree View

    Click the image to enlarge.

  5. Specify the criteria, and then click Display Logs.

    Log Criteria

    Click the image to enlarge.

  6. Click Export All to CSV and wait for the .csv file to be exported.

    Export Logs

    Click the image to enlarge.

  1. Login to OfficeScan/Apex One Server.
  2. Navigate to Agents > Agent Management.
  3. In the Agent Tree, select the domain/endpoint where you want to generate the logs from.

    Agent Management

    Click the image to enlarge.

     
    To generate the logs from all endpoints, select the root domain.
     
  4. Click Export, and wait for the .csv file to be exported.
Premium
Internal
Partner
Rating:
Category:
Configure; Remove a Malware / Virus
Solution Id:
1057359
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