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Turning off AEGIS and firewall services and drivers in OfficeScan (OSCE)

    • Updated:
    • 24 Nov 2016
    • Product/Version:
    • OfficeScan 10.6
    • OfficeScan 11.0
    • OfficeScan XG.All
    • Platform:
    • Windows 2003 Compute Cluster Server
    • Windows 2003 Datacenter Server
    • Windows 2003 Datacenter Server Edition 64-bit
    • Windows 2003 Enterprise Server
    • Windows 2003 Standard Server Edition
    • Windows 2003 Standard Server Edition 64-bit
    • Windows 2003 Storage Server
    • Windows 2003 Web Server Edition
    • Windows 2008 Datacenter Server
    • Windows 2008 Datacenter Server Edition 64-bit
    • Windows 2008 Enterprise Server
    • Windows 2008 Enterprise Server Edition 64-bit
    • Windows 2008 Standard Server Edition
    • Windows 2008 Standard Server Edition 64-bit
    • Windows 2008 Storage Server
    • Windows 2008 Web Server Edition
    • Windows 2008 Web Server Edition 64-bit
    • Windows 7 32-bit
    • Windows 7 64-bit
    • Windows Vista 32-bit
    • Windows Vista 64-bit
    • Windows XP Professional
    • Windows XP Professional 64-bit
Summary

Disable the services and drivers related to AEGIS and firewall in the OfficeScan management console. This can help you further isolate any issue related to OfficeScan installation.

Details
Public

To turn off AEGIS and firewall services:

  1. Log on to the OfficeScan management console.
  2. For OfficeScan 11.0 and XG, go to Agents > Agent Management.

    For OfficeScan 10.6 and below, go to Networked Computers > Client Management.

  3. Select the Domain/Group/specific machine from the list.
  4. Click Settings > Additional Service Settings.

    For AEGIS (Behavior Monitoring Service): Under Unauthorized Change Prevention Service, deselect Enable Service for the following Operating Systems.

    For Firewall: Under Firewall Service, deselect Enable Service for the following Operating Systems.

  5. Click Save.
Premium
Internal
Rating:
Category:
Configure; Troubleshoot
Solution Id:
1057421
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