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"Error CONTENT_ERR_EK_USED" appears when using a Worry-Free Business Security (WFBS) Registration Key

    • Updated:
    • 12 Oct 2015
    • Product/Version:
    • Worry-Free Business Security Standard/Advanced 7.0
    • Worry-Free Business Security Standard/Advanced 8.0
    • Worry-Free Business Security Standard/Advanced 9.0
    • Platform:
    • Not Applicable N/A
Summary
p>When trying to register the Registration Key for WFBS in the Online Registration System, you get the following error message:

The Registration Key is not unique. Enter the Key associated with this product or contact Trend Micro technical support for assistance. [CONTENT_ERR_EK_USED]

Details
Public

The error message appears when you attempt to register a key that is already registered. If the RK has not been previously registered, contact the Trend Micro Reseller where you purchased the product or the Trend Micro Sales Office to verify the validity of the provided RK.

Premium
Internal
Rating:
Category:
Register
Solution Id:
1057463
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