Manually uninstalling Encryption for Email (TMEE)

- Updated:
- 26 May 2014
- Product/Version:
- Encryption for Email 5.7
- Encryption for Email 5.8
- Encryption for Email 5.9
- Platform:
- Windows 7 32-bit
- Windows 7 64-bit
- Windows Vista 32-bit
- Windows Vista 64-bit
- Windows XP Home
- Windows XP Professional

Summary

Manually remove TMEE if you encounter any of the following:

Details

To manually uninstall TMEE:

Right-click the TMEE Padlock tray icon, and then click Shutdown > Exit.
Go to Add/Remove Programs and uninstall Trend Micro Encryption for Email.
Delete the contents of C:\Program Files\Trend Micro\Encryption for Email.
Delete the C:\Documents and Settings\username>\Application Data\Identum folder.
Note: Windows Vista has this folder under C:\Users\\AppData\Roaming\Identum folder.
Delete the following registry keys:
Important: Always back up the whole registry before making any modifications. Incorrect changes to the registry can cause serious system problems.
- For 32-bit OS:
  - HKEY_LOCAL_MACHINE\SOFTWARE\Identum Limited
  - HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\TMEC
  - HKEY_CURRENT_USER\Software\Identum Limited
- For 64-bit OS:
  - HKEY_LOCAL_MACHINE\Software\WOW6432Node\Identum Limited
  - HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\TrendMicro\TMEC
  - HKEY_CURRENT_USER\Software\Identum Limited
Restart the machine.

Rating:

Category:

Uninstall

Solution Id:

1057557

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