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SMDreal task unexpectedly stops when eManager module allocates memory in ScanMail for Lotus Domino (SMLD) 5.0 for Windows

    • Updated:
    • 26 May 2014
    • Product/Version:
    • ScanMail for Lotus Domino 5.0 Windows
    • Platform:
    • Windows 2003 Standard Server Edition 64-bit
    • Windows 2008 Enterprise Server Edition 64-bit
    • Windows 2008 Standard Server Edition 64-bit
Summary
This problem is resolved by upgrading to the eManager build 6.7.0.1052. eManager build 6.7.0.1052 fixes a memory allocation issue, which causes unexpected result of handling a specific sample size over 83MB.
Details
Public
Hot fix B3051 was created to address this issue. This hot fix was released on January 24, 2011.
Apply this hot fix to resolve the issue.
Important: Hot fixes are downloadable code fixes for bugs or specific issues that occurred to specific customers. Hot fixes are meant to be interim solutions that will eventually be consolidated into a patch or service pack for your product.
Request the hot fix file from Trend Micro Technical Support.
For Premium Support Program (PSP) clients, contact your Technical Account Manager (TAM) directly.
For more information, check the attached Readme file.
Premium
Internal
Rating:
Category:
Troubleshoot
Solution Id:
1057733
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