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Unloading the Security Agent (SA) of Worry-Free Business Security (WFBS)

    • Updated:
    • 1 Nov 2020
    • Product/Version:
    • Worry-Free Business Security Advanced 10.0
    • Worry-Free Business Security Standard 10.0
    • Worry-Free Business Security Standard/Advanced 7.0
    • Worry-Free Business Security Standard/Advanced 8.0
    • Worry-Free Business Security Standard/Advanced 9.0
    • Platform:
    • Windows 2003 Enterprise Server
    • Windows 2003 Standard Server Edition
    • Windows 2008 Enterprise Server
    • Windows 2008 Small Business Server
    • Windows 2008 Standard Server Edition
    • Windows 7 32-bit
    • Windows 7 64-bit
    • Windows Vista 32-bit
    • Windows Vista 64-bit
    • Windows XP Professional
Summary

You need to unload the SA when:

  • You want to stop the SA from running
  • You want to reload the SA
  • Troubleshooting SA issues
 
Unloading the SA means your computer is unprotected from malicious programs.
Details
Public

To unload the SA, do the following:

  1. Right-click the SA icon on your Windows System Tray.
  2. Select Exit Worry-Free Business Security agent.

    Exit Worry-Free Business Security

    If prompted, enter the password to unload SA.

    enter password

 

To make sure that the Security Agent is unloaded, open the Microsoft Windows Services console (services.msc) and stop the following services:

  • Trend Micro Security Agent Listener
  • Trend Micro Security Agent Firewall
  • Trend Micro Security Agent RealTime Scan
  • Trend Micro Unauthorized Change Prevention Service
  • Trend Micro Common Client Solution Framework

After 5-10 minutes, the Security Agent's status will appear as "Offline" in the web dashboard.

Offline

 

If you want to reload the SA, click Start > Programs > Trend Micro Worry-Free Business Security Agent > Worry-Free Business Security Agent.

Premium
Internal
Partner
Rating:
Category:
Configure
Solution Id:
1058038
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