Know how to manually uninstall SMID from Windows host machine.
To manually uninstall SMID:
- Stop all the SMID services.
- Go to C:\Winnt and open the smdsys.ini file using a text editor.
This file includes the following information necessary for the succeeding steps:
- Go to the folder path specified in the "DomSvr0DominoBinPath=" parameter and delete the following files:
If these files could not be deleted, try to unregister these first using the regsrvr32.exe command. To use this command, refer to this Microsoft article: Explanation of Regsvr32 usage and error messages.
- Go to the folder specified in the "DomSvr0DataPath=" parameter and delete the following folders:
- Open the notes.ini file using a text editor. This file is located in the path specified in the "DomSvr0NotesIniPath=" parameter.
- Under the "ServerTasks=" section, delete the following items:
- Delete the "SMDext" item under the "EXTMGR_ADDINS=" section.
- Look for the "ScanMailInstallPath=" section and delete the whole line, including the file path.
- Save the changes in the notes.ini file.
- Delete the smd.ini file located in the path specified in the "DomSvr0DominoBinPath=" parameter.
- Delete the folder specified in "ProductPath=". This folder contains other ScanMail files, including the pattern files and scan engine for VSAPI and Trend Micro Anti-Spam.
- On the Windows platform, open the Registry Editor.
Always back up the whole registry before making any modifications. Incorrect changes to the registry can cause serious system problems.
- Delete this uninstall key:
- For the Product ID, substitute the value for "ProductID=" in smdsys.ini.
- Delete this ScanMail product key from the Registry:
HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\ScanMail for Domino
- Delete the Trend Micro ScanMail for IBM Domino folder from C:\Documents and Settings\All Users\Start Menu\Programs. This removes the ScanMail program folder from the Start menu.
- Go back to the smdsys.ini file and close it. After closing, delete the file.
- On the Windows platform, go to C:\ and delete smdins.log.
- Restart the Windows host machine.
If you encountered issues in uninstalling SMID, contact Trend Micro Technical Support.