Summary
This article discusses how to assign a Service Plan for your customer.
Details
- Log on to the Licensing Management Platform console.
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On the navigation bar, go to Users and Licenses > Customers.
The Customers screen appears.
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Locate and click the company in the table.
A screen appears with detailed company information.
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On the Licenses tab, click Assign Individual Service Plan.
The Assign Individual Service Plan screen appears.
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Select a service plan from the drop-down list.
If the selected service plan and the current service plans associated with this customer contain duplicate licenses a crossgrade is required to resolve the conflict. Refer to Suite Crossgrade for more details. -
Specify the number of units to assign to each license.
The type of unit depends on the type of product or service the plan is for. - Specify the license start date.
- Click Save. License Management Platform assigns the service plan to the customer.
