Resolve the error messages that you may encounter while upgrading or installing Security Agents (SA) in WFBS.
To fix these errors, click the link that applies to you:
"Installation Unsuccessful" error during SA installation:
- Installation unsuccessful. The Visual C++ Runtime Library could not be installed…Error Code 201
- Installation unsuccessful. The installer could not extract the required files… Error Code 221
- Installation unsuccessful. The installer could not prescan the computer… Error Code 311
If you need technical assistance, contact Trend Micro Technical Support.