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Uninstalling the Data Loss Prevention (DLP) service/driver from clients in OfficeScan (OSCE)

    • Updated:
    • 14 Dec 2017
    • Product/Version:
    • OfficeScan 10.6
    • OfficeScan 11.0
    • OfficeScan XG.All
    • Platform:
    • Windows 10
    • Windows 10 32-bit
    • Windows 10 64-bit
    • Windows 2003 Datacenter 64-bit
    • Windows 2003 Enterprise
    • Windows 2003 Enterprise 64-bit
    • Windows 2003 Server R2
    • Windows 2003 Standard
    • Windows 2003 Standard 64-bit
    • Windows 2008 32-Bit
    • Windows 2008 64-Bit
    • Windows 2008 Datacenter
    • Windows 2008 Datacenter 64-bit
    • Windows 2008 Enterprise
    • Windows 2008 Enterprise 64-bit
    • Windows 2008 Server Core
    • Windows 2008 Server R2 Enterprise
    • Windows 2008 Standard
    • Windows 2008 Standard 64-bit
    • Windows 2008 Web Server Edition
    • Windows 2008 Web Server Edition 64-bit
    • Windows 2012 Datacenter
    • Windows 2012 Datacenter R2
    • Windows 2012 Enterprise
    • Windows 2012 Enterprise R2
    • Windows 2012 Server Essential R2
    • Windows 2012 Server Essentials
    • Windows 2012 Server R2
    • Windows 2012 Standard
    • Windows 2012 Standard R2
    • Windows 2012 Web Server Edition
    • Windows 2016 Server Core
    • Windows 2016 Server Datacenter
    • Windows 2016 Server Standard
    • Windows 7 32-Bit
    • Windows 7 64-Bit
    • Windows 8 32-Bit
    • Windows 8 64-Bit
    • Windows 8.1 32-Bit
    • Windows 8.1 64-Bit
    • Windows Vista 32-bit
    • Windows Vista 64-bit
    • Windows XP Home
    • Windows XP Professional
    • Windows XP Professional 64-bit
Summary

This article shows how to uninstall the DLP service/driver from OfficeScan clients by reconfiguring the OfficeScan server and deploying the changes to the selected client domains/machines.

Details
Public

To uninstall the DLP service/driver:

  1. Disable DLP:
    1. Select agent/domain where DLP needs to be disabled.
    2. Click Settings > DLP Settings.
    3. In the Data Loss Prevention Configurations page, click Policies.
    4. Uncheck the "Enable Data Loss Prevention" option.
    5. Click Save.
  2. Open the OfficeScan server's ..\PCCSRV\ofcscan.ini file using Notepad.
  3. Look for the [Global Setting] section.
  4. Add the DlpSSUninst=1 parameter so that the section looks like this:

    [Global Setting]
    DlpSSUninst=1

  5. Save the changes and close the file.
  6. Log on to the OfficeScan server's web console.
  7. Go to Networked Computers > Client Management (v10.6) or Agents > Agent Management (v11.0/12.0).
  8. In the client/agent tree, select the client/domain where you want to uninstall the DLP service/driver.
  9. Go to Settings > Additional Service Settings.
  10. Deselect the "Enable service on the following operating systems" checkbox.
  11. Click Save. On the agent side, the agent will prompt a Restart Required window.
  12. Reboot the selected OfficeScan clients to completely remove their DLP components.
Premium
Internal
Rating:
Category:
Uninstall
Solution Id:
1059229
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