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"Installation Cannot Proceed" appears when trying to install the Trend Micro Plug-in Manager

    • Updated:
    • 17 Oct 2016
    • Product/Version:
    • OfficeScan 10.6
    • OfficeScan 11.0
    • OfficeScan XG.All
    • Platform:
    • Windows 2003 Enterprise
    • Windows 2003 Enterprise 64-bit
    • Windows 2003 Standard
    • Windows 2003 Standard 64-bit
    • Windows 2008 Enterprise
    • Windows 2008 Server Core
    • Windows 2008 Standard
    • Windows 2012 Enterprise
    • Windows 2012 Standard
    • Windows 8 32-bit
    • Windows 8 64-bit
Summary

The following error message appears when trying to install the Trend Micro Plug-in Manager:

Installation Cannot Proceed
The wizard was interrupted before Trend Micro Plug-in Manager could be completely installed.
Your system has not been modified. To complete installation at another time, please run setup again.

Installation Cannot Proceed

Details
Public

To resolve this issue, add the User Account to the default access permissions of DCOM applications.

Do the following:

  1. Click Start > Run and type "dcomcnfg.exe".

    dcomcnfg.exe

  2. In the left pane of the Component Services window, expand Component Services > Computers.

    Component Services

  3. Right-click My Computer and click Properties > COM Security tab.

    Properties

  4. Under the Access Permission group, click Edit Default.

    Access Permission Group

  5. Add the user account and then select the Allow check box for Local Access Permission.

    Local Access Permission

  6. Click OK in the Access Permission dialog box, and OK in the My Computer Properties dialog box.
  7. Restart the computer for the changes to take effect.
Premium
Internal
Rating:
Category:
Troubleshoot
Solution Id:
1059334
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