Sign In with your
Trend Micro Account
Need Help?
Need More Help?

Create a technical support case if you need further support.

Migrating server configuration using the OfficeScan Server Migration Tool

    • Updated:
    • 17 Nov 2016
    • Product/Version:
    • OfficeScan 10.6
    • OfficeScan 11.0
    • OfficeScan XG.All
    • Platform:
    • Windows 2003 Enterprise
    • Windows 2003 Enterprise 64-bit
    • Windows 2003 Standard
    • Windows 2008 Enterprise
    • Windows 2008 Standard
    • Windows 2012 Standard
    • Windows 2012 Standard R2
Summary

The OfficeScan Server Migration Tool is a tool that helps you to move the OfficeScan settings or configuration from previous versions of OfficeScan server to a newer version.

Details
Public

This tool exports the following settings from OfficeScan 10.6 SP3 and 11.0 server and imports the settings to version XG.

  • Domain structures
  • The following settings will be migrated at both root and domain levels:
    • Scan configurations for all scan types (Manual, Real-time, Scheduled, Scan now)
    • Web reputation configurations
    • Approved URL list
    • Behavior Monitoring Settings
    • Device Control Settings
    • Digital Asset Control Settings
    • Privileges and other settings
    • Additional service settings
    • Spyware/grayware approved list
    • Suspicious connection setting
  • Global agent settings
  • Endpoint (Computer) location
  • Firewall policies and profiles
  • Connection Verification (Scheduled Verification settings)
  • Smart protection sources
  • Server update schedule
  • Client update source and schedule
  • Logs (Log Maintenance)
  • Notifications
  • Administration
    • Proxy settings
    • Inactive Agent
    • Quarantine Manager
    • Web Console Settings
  • OfficeScan Client Port (value of Client_LocalServer_Port in INI_CLIENT_SECTION of ofcscan.ini)
 
The tool will not back up the client listings of the OfficeScan server, it will only back up the domain structure and its settings.

Using the installed and included version of the Server Migration Tool in the OfficeScan XG server installation package works perfectly fine.

To use the OfficeScan Server Migration Tool:

  1. On the target server, navigate to C:\Program Files (x86)\Trend Micro\OfficeScan\PCCSRV\Admin\Utility\ServerMigrationTool\.
  2. Copy the file contents to the OfficeScan server. The settings need to be migrated from it. Make sure not to overwrite the existing files.
  3. Execute ServerMigrationTool.exe.
  4. Copy the created .zip file to the newly installed server.
  5. On the new server, execute ServerMigrationTool.exe and click import.
  6. Select the .zip file created earlier.

Migration should finish without issue.

This tool exports the following settings from OfficeScan 10.0 SP1 Patch 5, 10.5, 10.5 Patch 1, 10.6, 10.6 SP1, 10.6 SP2, 10.6 SP3 server and imports the settings to version 11.0.

  • Domain structures
  • The following settings will be migrated at both root and domain levels:
    • Scan configurations for all scan types (Manual, Real-time, Scheduled, Scan now)
    • Web reputation configurations
    • Approved URL list
    • Behavior Monitoring Settings
    • Device Control Settings
    • Digital Asset Control Settings
    • Privileges and other settings
    • Additional service settings
    • Spyware/grayware approved list
  • Global agent settings
  • Endpoint (Computer) location
  • Firewall policies and profiles
  • Connection Verification (Scheduled Verification settings)
  • Smart protection sources
  • Server update schedule
  • Client update source and schedule
  • Logs (Log Maintenance)
  • Notifications
  • Administration
    • Proxy settings
    • Inactive Agent
    • Quarantine Manager
    • Web Console Settings
  • OfficeScan Client Port (value of Client_LocalServer_Port in INI_CLIENT_SECTION of ofcscan.ini)
 
The tool will not back up the client listings of the OfficeScan server, it will only back up the domain structure and its settings.

Using the installed and included version of the Server Migration Tool in the OfficeScan 11.0 server installation package works perfectly fine.

To use the OfficeScan Server Migration Tool:

  1. On the target server, navigate to C:\Program Files (x86)\Trend Micro\OfficeScan\PCCSRV\Admin\Utility\ServerMigrationTool\.
  2. Copy the file contents to the OfficeScan server. The settings need to be migrated from it. Make sure not to overwrite the existing files.
  3. Execute ServerMigrationTool.exe.
  4. Copy the created .zip file to the newly installed server.
  5. On the new server, execute ServerMigrationTool.exe and click import.
  6. Select the .zip file created earlier.

Migration should finish without issue.

This tool exports the following settings from an OfficeScan 7.3, 8.x,10, 10 SP1, 10.5, 10.5 Patch 1, 10.6 or 10.6 SP1 server and imports the settings to version 10.6/10.6 SP1.

  • Domain structures
  • The following settings will be migrated at both root and domain levels:
    • Scan configurations for all scan types (Manual, Real-time, Scheduled, Scan now)
    • Web reputation configurations
    • Approved URL list
    • Behavior Monitoring Settings
    • Device Control Settings
    • Digital Asset Control Settings
    • Privileges and other settings
    • Additional service settings
    • Spyware/grayware approved list
  • Global client settings
  • Computer location
  • Firewall policies and profiles
  • Connection Verification (Scheduled Verification settings)
  • Smart protection sources
  • Server update schedule
  • Client update source and schedule
  • Logs (Log Maintenance)
  • Notifications
  • Administration
    • Proxy settings
    • Inactive Agent
    • Quarantine Manager
    • Web Console Settings
  • OfficeScan Client Port (value of Client_LocalServer_Port in INI_CLIENT_SECTION of ofcscan.ini)
 
The tool will not back up the client listings of the OfficeScan server, it will only back up the domain structure and its settings.

To use the OfficeScan Server Migration Tool:

  1. Download and extract the appropriate server migration tool to any folder on the OfficeScan server from the following options:

     
    In OSCE 10.6 SP3, the tool is available under ..\PCCSRV\Admin\Utility\ServerMigrationTool
  2. Double-click ServerMigrationTool.exe.
  3. Specify the destination folder.
  4. Click Export. The message "Successfully exported" appears.
  5. Install a new OfficeScan 10.6 / 10.6 SP1 / 10.6 SP2 server on a different machine.
  6. Update the OfficeScan components.
  7. Copy the ServerMigrationTool.zip file and the exported data file to the newly installed server. The default file name for the exported data is OsceMigrate.zip.
  8. Extract the contents of the ServerMigrationTool.zip file.
  9. Double-click ServerMigrationTool.exe.
  10. Locate the exported data file: OsceMigrate.zip.
  11. Click Import. The message "Successfully imported" appears.
  12. Log on to the OfficeScan management console.
  13. Verify the following:
    • All domains, domain-level settings, and global settings
    • Manual, Real-time, Scheduled, and Scan Now settings
    • Validity of the Quarantine directory under the Action tab for the new OfficeScan server
  14. Move the clients from the old server to the new OfficeScan 10.6 / 10.6 SP1 server. 

Below are the possible issues in using Server Migration tool and their corresponding solution:

  • The Import or Export button is grayed out.

    To fix the issue, run the tool with an elevated permission by right-clicking the ServerMigrationTool.exe and selecting Run as Administrator.

  • Chinese characters are displayed on the message box during an import or export process.

    To fix the issue, run the tool with an elevated permission by right-clicking the ServerMigrationTool.exe and selecting Run as Administrator.

  • "Unable to Locate Component" error appears.

    To fix the issue, get a copy of the ServerMigrationTool folder from another server with the same version or from Trend Micro Technical Support.

    Unable to Locate Component

 

The following message will be encountered if the new OfficeScan server has a duplicate domain group as the old server. Please ensure that there is no duplicate domain on the new server.

ServerMigration Tool

Premium
Internal
Rating:
Category:
Configure
Solution Id:
1059616
Feedback
Did this article help you?

Thank you for your feedback!

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support


To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.


Need More Help?

Create a technical support case if you need further support.