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Viewing the Summary page of OfficeScan prompts users to Open or Save index.php

    • Updated:
    • 25 Jun 2021
    • Product/Version:
    • OfficeScan 11.0
    • Platform:
    • Windows 2003 Enterprise
    • Windows 2003 Enterprise 64-bit
    • Windows 2003 Standard
    • Windows 2003 Standard 64-bit
    • Windows 2008 Enterprise

NOTE: You are viewing an archived article because the product(s) tagged is no longer supported or the information mentioned is already outdated.


When viewing the Summary page of the web console, the prompt asks you to Open or Save the index.php file.

This issue occurs because of either of the following:

  • Apache 2.0 and 2.2 are used as web server and the OfficeScan website is recreated using the svrsvcsetup.exe file.
  • Installing Control Manager (TMCM) 5.5/6.0 downgrades PHP which causes the console issue on the OfficeScan dashboard.

open or save index.php

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