400 type error appears when installing the SecureCloud Management Server on a Windows server with IPv4 and IPv6

- Updated:
- 24 Nov 2016
- Product/Version:
- SecureCloud On-Premise 3.7
- Platform:
- Linux - Red Hat RHEL 5 32-bit
- Linux - Red Hat RHEL 5 64-bit
- Linux - SuSE 11
- Linux - SuSE 11 64-bit
- Windows 2003 Datacenter
- Windows 2003 Datacenter 64-bit
- Windows 2003 Enterprise
- Windows 2003 Enterprise 64-bit
- Windows 2003 Server R2
- Windows 2003 Standard 64-bit
- Windows 2008 Datacenter
- Windows 2008 Datacenter 64-bit
- Windows 2008 Enterprise
- Windows 2008 Enterprise 64-bit
- Windows 2008 Server R2
- Windows 2008 Standard
- Windows 7 Ultimate 32-bit
- Windows 7 Ultimate 64-bit

Summary

The 400 type error appears because when you specify the IPv4 IP address on a Windows server with IPv4 and IPv6 enabled, Internet Explorer will use IPv6 to connect to the website.

Details

This issue occurs when you connect to a local server.

To resolve the issue, you can do any of the following:

Modify the host file and add the IPv4 address with hostname mapping.
Adjust the priority of IPv4. Follow this Microsoft article: How to disable IP version 6 (IPv6) or its specific components in Windows 7, in Windows Vista, in Windows Server 2008 R2, and in Windows Server 2008.
Uninstall IPv6 in the network property.

Rating:

Category:

Troubleshoot; Install

Solution Id:

1060427

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