400 type error appears when installing the SecureCloud Management Server on a Windows server with IPv4 and IPv6

- Updated:
- 24 Nov 2016
- Product/Version:
- SecureCloud On-Premise 3.7
- Platform:
- Linux - Red Hat RHEL 5 32-bit
- Linux - Red Hat RHEL 5 64-bit
- Linux - SuSE 11
- Linux - SuSE 11 64-bit
- Windows 2003 Datacenter
- Windows 2003 Datacenter 64-bit
- Windows 2003 Enterprise
- Windows 2003 Enterprise 64-bit
- Windows 2003 Server R2
- Windows 2003 Standard 64-bit
- Windows 2008 Datacenter
- Windows 2008 Datacenter 64-bit
- Windows 2008 Enterprise
- Windows 2008 Enterprise 64-bit
- Windows 2008 Server R2
- Windows 2008 Standard
- Windows 7 Ultimate 32-bit
- Windows 7 Ultimate 64-bit

Summary

The 400 type error appears because when you specify the IPv4 IP address on a Windows server with IPv4 and IPv6 enabled, Internet Explorer will use IPv6 to connect to the website.

Details

This issue occurs when you connect to a local server.

To resolve the issue, you can do any of the following:

Modify the host file and add the IPv4 address with hostname mapping.
Adjust the priority of IPv4. Follow this Microsoft article: How to disable IP version 6 (IPv6) or its specific components in Windows 7, in Windows Vista, in Windows Server 2008 R2, and in Windows Server 2008.
Uninstall IPv6 in the network property.

Rating:

Category:

Troubleshoot; Install

Solution Id:

1060427

Feedback

Did this article help you?

Thank you for your feedback!

What was the problem with this article?

The image(s) in the article did not display properly.

The article did not provide detailed procedure.

The article is hard to understand and follow.

The video did not play properly.

The article did not resolve my issue.

Others. Please specify.

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:

We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support

Thanks for voting.

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:

We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.