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"Error: code 3" appears when clicking on the Worry-Free Business Security Services (WFBS-SVC) Agent tray icon

    • Updated:
    • 26 Sep 2016
    • Product/Version:
    • Worry-Free Business Security Services 5.7
    • Worry-Free Business Security Services for Dell 5.6
    • Platform:
    • N/A N/A
Summary
Resolve the issue where you get "Error: code 3" upon clicking on the WFBS-SVC Agent tray icon. Below is the full error message:
Your computer is installed with Trend Micro protection.
You have not yet activated this protection. If you are the administrator, go to the Worry-Free Business Security Services console to continue the activation. If you are the regular user, continue the activation by clicking the Activation link again in your email. (Error code: 3)
Error code 3 WFBS-SVC for Dell 3.01
Details
Public
The error code occurs because you were not able to complete the WFBS-SVC Agent activation process during registration.
To resolve the issue:
  1. Log in to the WFBS-SVC console.
  2. Click Devices > Add Devices.
  3. Click the Install button to activate or install the WFBS-SVC agent on the computer.
    Click the Install button to start the installation.
     
Premium
Internal
Rating:
Category:
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Solution Id:
1060487
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