Trend Micro - Securing Your Journey to the Cloud Business
Support
Sign In with your
Trend Micro Account
Need Help?
Need More Help?

Create a technical support case if you need further support.

Finding the product version and activating the service in SecureCloud 3.7

    • Updated:
    • 24 Nov 2016
    • Product/Version:
    • SecureCloud as a Service 3.7
    • SecureCloud On-Premise 3.7
    • Platform:
    • Linux - Red Hat RHEL 5 32-bit
    • Linux - Red Hat RHEL 5 64-bit
    • Linux - SuSE 11
    • Linux - SuSE 11 64-bit
    • Windows 2003 Datacenter
    • Windows 2003 Datacenter 64-bit
    • Windows 2003 Enterprise
    • Windows 2003 Enterprise 64-bit
    • Windows 2003 Server R2
    • Windows 2003 Standard 64-bit
    • Windows 2008 Datacenter
    • Windows 2008 Datacenter 64-bit
    • Windows 2008 Enterprise
    • Windows 2008 Enterprise 64-bit
    • Windows 2008 Server R2
    • Windows 2008 Standard
    • Windows 7 Ultimate 32-bit
    • Windows 7 Ultimate 64-bit
Summary

Know the steps for checking the SecureCloud product version and entering the Activation Code (AC).

Details
Public

  1. Log on to the SecureCloud web console using the standard method.
  2. Click Help > About.
 
If you are using SecureCloud from a provider other than Trend Micro, your AC will not come from your product license. The AC will be entered by your Managed Service Provider.

For Trend Micro Hosted SaaS:

  1. Open the SecureCloud web console.
  2. Go to Administration > Product License.
  3. Click Enter a new code.
  4. Enter your AC as received in your SecureCloud welcome email.
  5. Click Activate.

For On-Premise:

  1. Open the Central Management web console.
  2. Go to Administration > Product License.
  3. Click Enter a new code.
  4. Enter your AC as received in your SecureCloud welcome email.
  5. Click Activate.
Premium
Internal
Partner
Rating:
Category:
Register
Solution Id:
1060502
Feedback
Did this article help you?

Thank you for your feedback!

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.
Related Articles