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"The necessary Kernel Hooking Module...of ServerProtect for Linux is not loaded..." appears when enabling the real-time scan

    • Updated:
    • 24 Aug 2015
    • Product/Version:
    • ServerProtect for Linux 3.0
    • Platform:
    • Linux - Red Hat RHEL 4 32-bit
    • Linux - Red Hat RHEL 5 32-bit
    • Linux - SuSE 10
    • Linux - SuSE 9.0
Summary

Kernel Hook Module (KHM) is a component needed for SPLX (Server Protect for Linux) to enable the real-time scan.

The following error message appears when enabling the real-time scan:

"The necessary Kernel Hooking Module (KHM) for this version of ServerProtect for Linux is not loaded..."

This happens because of possible permission issues.

Details
Public

Get the Kernel Hook Model (KHM) for your Linux server by:

  1. Identify the appropriate KHM for your Linux server by running the following commands:

    [root@RHEL5-SPLX ~]# uname -a
    Linux RHEL5-SPLX 2.6.18-164.el5 #1 SMP Tue Aug 18 15:51:48 EDT 2009 x86_64 x86_64 x86_64 GNU/Linux
    [root@RHEL5-SPLX ~]# cat /etc/*release
    Red Hat Enterprise Linux Server release 5.4

     
    Please take note of the output of the above commands on the Linux terminal.
  2. Get the KHM by doing any of the following:

    • Go to Trend Micro Download Center, then click on Kernel Support tab to get the appropriate KHM for your Linux server.
    • If the KHM is not available yet, you can build and install the Kernel hook Module by following the instructions from Getting Started Guide of SPLX 3.0
    • Please contact Trend Micro Technical Support and provide the output of the above commands. 
Premium
Internal
Rating:
Category:
Install
Solution Id:
1060512
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