Summary
Move a domain from one xSP account to another using the xSP web Services Client in HES.
Note: The "delete-domain" method only detaches a domain from its original account. Domain will still exist in Hosted Email Security and cause provision failure when re-adding the domain.
Details
To transfer a domain from an xSP account to another:
- Redirect domain's MX record to its own mail servers. This prevents domain's mail traffic from being impacted
- In Ruby client, use "deprovision-domain" method to deprovision the domain from Hosted Email Security.
Note: It will take around 15 minutes to finish this process. - Use "add-domain" method to re-add the domain to another xSP account.
