Using xSP web Services Client to transfer domains between accounts in Hosted Email Security (HES)

- Updated:
- 6 Apr 2014
- Product/Version:
- Hosted Email Security - Inbound Filtering 1.9.8
- Hosted Email Security 1.9.8
- Hosted Email Security 2.0
- Platform:
- N/A N/A

Summary

Move a domain from one xSP account to another using the xSP web Services Client in HES.

Note: The "delete-domain" method only detaches a domain from its original account. Domain will still exist in Hosted Email Security and cause provision failure when re-adding the domain.

Details

To transfer a domain from an xSP account to another:

Redirect domain's MX record to its own mail servers. This prevents domain's mail traffic from being impacted
In Ruby client, use "deprovision-domain" method to deprovision the domain from Hosted Email Security.
Note: It will take around 15 minutes to finish this process.
Use "add-domain" method to re-add the domain to another xSP account.

Rating:

Category:

Configure; Migrate

Solution Id:

1060696

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