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Using xSP web Services Client to transfer domains between accounts in Hosted Email Security (HES)

    • Updated:
    • 24 Nov 2016
    • Product/Version:
    • Hosted Email Security - Inbound Filtering 1.9.8
    • Hosted Email Security 1.9.8
    • Hosted Email Security 2.0
    • Platform:
    • N/A N/A
Summary
Move a domain from one xSP account to another using the xSP web Services Client in HES.
Note: The "delete-domain" method only detaches a domain from its original account. Domain will still exist in Hosted Email Security and cause provision failure when re-adding the domain.
Details
Public
To transfer a domain from an xSP account to another:
  1. Redirect domain's MX record to its own mail servers. This prevents domain's mail traffic from being impacted
  2. In Ruby client, use "deprovision-domain" method to deprovision the domain from Hosted Email Security.
    Note: It will take around 15 minutes to finish this process.
  3. Use "add-domain" method to re-add the domain to another xSP account.
Premium
Internal
Rating:
Category:
Configure; Migrate
Solution Id:
1060696
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