Dead "Click for more information" links in the ScanMail for Exchange (SMEX) 10.2 console

- Updated:
- 30 Dec 2019
- Product/Version:
- ScanMail for Exchange 10.2
- Platform:
- Windows 2003 Enterprise
- Windows 2003 Standard

Summary

Find out what to do when you encounter dead "Click for more information" links on the Spam Prevention > Email Reputation page of the SMEX web console.

Click image to enlarge.

The links point to "http://us.trendmicro.com/go/ers/standard" for Email Reputation Services Standard and to "http://us.trendmicro.com/go/ers/advanced" for Email Reputation Services Advanced.

Details

New licenses for Email Reputation Services (ERS) are no longer sold; that is why ERS is not updated nor displayed on any of the new sites in the US and elsewhere. The "Click for more information" links in the SMEX 10.2 console will be removed in SMEX 10.2 Service Pack 1.

In the meantime, you can use the following links:

Rating:

Category:

Troubleshoot

Solution Id:

1060717

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