Know the accounts and privileges required for the following installation methods and platforms:
- Install Methods:
- Native MSI
- Remote Install
- Web Install
- Notify Install
- Windows XP/Vista/7
- Windows Server 2003/2008
Windows Vista, Windows 7, Windows Server 2008
The table shows the accounts and privileges required for OfficeScan client installation.
|Install Method||User Account (Default)||Account with Administrator Rights|
(e.g. Built-in Administrator)
|Remote Install||No||Yes (Remote Registry service|
must be manually started.
File and print sharing must be enabled.)
|Web Install||Yes (Internet Explorer must be set to "Run as administrator")||Yes|
|Notify Install||Yes (Internet Explorer must be set to "Run as administrator")||Yes|
In addition to the accounts and privileges, some deployment methods also require certain functionalities and services to be enabled. For more information, select your installation method below:
Administrator-level privileges are required for remote installation. If the machine is part of a domain, the domain administrator account (i.e. domain name\admin name) will work.
The administrator can also use the built-in administrator account. In Windows Vista, 7 and Server 2008, this account is disabled by default.
To remotely install the OfficeScan client, enable the built-in administrator using the following steps:
- Go to Start > Control Panel > Administrative tools > Computer Management. This opens the Computer Management window.
The arrow pointing downward indicates that the account is disabled.
- Right-click Administrator and click Properties. This opens the Administrator Properties window.
- Untick the Account is disabled checkbox to permit the OfficeScan installation.
Once the account is enabled, the arrow shown in Step 1 will disappear.
Remote Registry service
In Windows Vista, 7, and Server 2008, the Remote Registry service is disabled by default. OfficeScan administrators must enable this service manually in the client machine or via Group Policy Object (GPO).
File and Print Sharing
The file and print sharing functionality is required to deploy clients via remote installation. However, the Windows Firewall does not permit remote folder access by default.
Configure the firewall of the client machine to permit the remote installation.
- Click the Start button > Control Panel > System and Security > Windows Firewall.
- Select Allow a program or feature through Windows Firewall.
- Tick File and Printer Sharing and then click OK.
The Web Install and Notify Install deployment methods are only available if Microsoft Internet Explorer is set to Run as administrator in the client machine. To do this, right-click Windows Explorer and select Run as administrator.
Windows XP and Windows Server 2003
The table shows accounts and privileges required for OfficeScan client installation.
|Install Method||User Account (Default)||Account with Administrator rights|
(e.g. built-in Administrator)
|EXE||Must have installation privileges||Yes|
|Remote Install||No||Yes (requires Remote Registry Service)|
|Web Install||Must have installation privileges||Yes|
|Notify Install||Must have installation privileges||Yes|