Summary
Turn on the debug logging for the Trend Micro LWCS. Debugging helps you understand, troubleshoot or isolate issues related to LWCS for easy resolution of the problem.
Details
To enable the debug mode for LWCS:
- Using Notepad editor, open the ..\PCCSRV\LWCS\log.ini file.
- Change the value of "LogEnable=" entry from "0" to "1".
- Save and exit Notepad.
- Using Notepad, open the ..\PCCSRV\LWCS\lwcs.ini file.
- Set the following values to "1":
[TMUFE]
debug_enabled=1
[lwcsd]
dump_query=1
[lwcsfcgi]
debug_enabled=1
>[lwcsstatus]
debug_enabled=1 - Save and exit Notepad.
- Open the Services console (services.msc) and restart the following:
- Trend Micro Local Web Classification Server service
- Apache2 (if using Apache Web Server)
- World Wide Web Publishing Service (if using IIS Web Server)
- Gather the diagnostic.log file located in the ..\PCCSRV\LWCS\ folder.
