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Resolving connectivity issues in Microsoft Cluster Environments when using a Deep Security Agent (DSA)

- Updated:
- 27 Jun 2019
- Product/Version:
- Deep Security 10.0
- Deep Security 10.1
- Deep Security 10.2
- Deep Security 10.3
- Deep Security 11.0
- Deep Security 11.1
- Deep Security 11.2
- Deep Security 11.3
- Deep Security 12.0
- Deep Security 20.0
- Platform:
- VMware ESX 4.1
- VMware ESX 5.0
- VMware ESXi 4.1
- VMware ESXi 5.0
- VMware vCenter 5.0
- Windows 2003 Enterprise
- Windows 2003 Enterprise 64-bit
- Windows 2003 Standard
- Windows 2003 Standard 64-bit
- Windows 2008 Enterprise
- Windows 2008 Enterprise 64-bit
- Windows 2008 Server R2
- Windows 2008 Standard
- Windows 2008 Standard 64-bit

Summary

Customer installing a DSA might encounter connectivity issues in Microsoft Cluster Environments.

This can either affect a Microsoft Failover File Cluster or a Microsoft SQL Cluster.

Details

To resolve the issue:

Create a customized firewall rule allowing incoming TCP/UDP port listed on 3343 and 49152-65535.
Assign the custom firewall rule to the target Deep Security Agent. The said ports are required for MS Cluster Service to allow multi-node communication between the MS Cluster Management Server and cluster nodes.
You may change the Source IP value to Incoming Traffic instead of Any.

The nodes should now be working normally. For more information, refer to this Microsoft article: Service overview and network port requirements for Windows.

Rating:

Category:

Troubleshoot

Solution Id:

1061154

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