Web Reputation Service (WRS) is not present when launching the Integrated Smart Protection Server (ISPS) console in OfficeScan (OSCE)

Summary

WRS does not appear when clicking Integrated Smart Protection Server from the Smart Protection Server List of the OfficeScan console.

Details

To make Web Reputation Service appear:

In the OfficeScan 10.6 web console, go to Administration > Product License.
In the OfficeScan 11.0/XG web console, go to Administration > Settings > Product License.
Check if the following are activated:
- Web Reputation and Anti-spyware for desktops
- Web Reputation and Anti-spyware for servers
Do one of the following:
- If not yet activated, enter the activation code from the license certificate you received via email.
- If already activated and WRS is still unavailable, contact Trend Micro Technical Support.

Rating:

Category:

Configure

Solution Id:

1061221

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