Summary
A user may not be part of or have access to an organization’s Active Directory domain. Many organizations also do not use Active Directory. To overcome these domain account limitations, users can be manually added to SafeSync.
Learn how to set up Manual Accounts in SafeSync for Enterprise.
Details
To configure a Manual Account, log in to the SafeSync web console, and then follow the steps below:
- Go to Users.
- Do either of the following to add a manual account:
- On the left pane, click + (plus sign) next to Manual Accounts.
- On the left pane, click Manual Accounts, and then click Add. The Add User window appears.
- Specify the new account details, and then select a plan.
- Click Add.
- Go to Users.
- Under Manual Accounts, click any user name. The individual user view opens in the center pane.
- Click Edit at the top of the center pane. The Edit User window appears.
- Make the necessary changes, and then click Save.
Deleting an account removes all personal data stored in SafeSync. Any content that was created in team folders will not be deleted.
- Go to Users.
- On the left pane, click Manual Accounts.
- From the table in the center pane, mark the check box next to the account name that you want to delete.
- Click Delete.
- Go to Users.
- Do either of the following to enable or disable a manual account:
- On the left pane, click the drop-down arrow next to any user name, and then select Enable or Disable.
- On the left pane, click any user name, and then click Edit at the top of the center pane. On the Edit User window that appears, change the Status, and then click Save.
- Go to Users.
- Do either of the following to change a manual account's plan:
- On the left pane, click the arrow next to any account and select Change Plan.
- On the left pane, click any account and then click Edit at the top of the center pane. From the Edit User window that appears, select a new plan and click Save.
- On the left pane, click Manual Accounts. In the table that displays, mark the check box next to any user and then click Change Plan. The Change Plan window appears.
- Select a plan from the New plan drop-down, review the accounts to change, and then click Change.
- Go to Users.
- On the left pane, click Manual Accounts.
- Mark the checkbox next to the account, and then select one of the Account Editing options:
Options Descriptions Add Add a new manual account. Delete Delete all selected accounts. Their personal data folders will be purged, but any team folder data will remain. Change Plan Change the plan for all users. Enable Enable the account. The user can log on to SafeSync and access data normally. Disable Disable the account. The user is blocked from logging onto SafeSync. Their data will remain saved. - Follow the on-screen instructions for the selected option.
